About us
SHM Plumbing and Heating Ltd has served Reading and the surrounding area since 2022. Led by Sam, a Gas Safe registered engineer, the business has helped more than 1,000 customers.
The person who turns up
The person who surveys and quotes the work is the person who carries it out.
Founder · Gas Safe 6046063
Sam does the surveys, writes the quotes and carries out the work. Seventeen years on the tools, he still prefers a Worcester.
Right now it's just Sam on the tools — no subcontractors, nobody you haven't met. As SHM grows, this page will too.
How we work
Fixed price online, or a written quote after a free survey. If a part is needed mid-job, you hear the cost before it's fitted.
Nobody here is paid to sell you a new boiler. If yours has another five years in it, that's what we'll tell you.
A two-hour arrival window and a text when we set off. If we're running late you'll know before you're waiting.
Dust sheets, boots off, old parts taken away. You shouldn't be able to tell we were there apart from the heating.
Qualifications & cover
Gas Safe registered
Reg. 6046063
G3 unvented hot water
Megaflo & Telford approved
F-Gas certified
Daikin & Mitsubishi installers
£5m public liability
Certificate on request
Checkatrade reviews
4.9 from 92 reviews
Benchmark accredited
Warranty-valid servicing
Every engineer carries their card. Ask to see it — a real one has a photo and an expiry date.
★★★★★“We were looking for a plumber to replace our leaking kitchen tap. Sam was the only plumber who returned our call. Sam supplied a tap within our budget and fitted it. We were very happy with the completed job. We called Sam in to discuss the fitting of a new cloakroom suite. We had a rough idea of what was required but he suggested some links to a bathroom supplier. We liked the product and placed an order. Sam de-commissioned the old suite so we had time to re-decorate and lay a new floor before he fitted the new suite. We are very pleased with the completed job.”
RG2
★★★★★“We have called on Sam several times over the past few years, general advice and repairs and for our regular boiler service. Sam is very friendly, helpful and always does a great job, leaving things tidy when he leaves. Sam will always take the time to explain things clearly if I have a query. I would highly recommend Sam and will continue to call on him for any future plumbing jobs we have, thanks Sam”
RG41
Roughly fifteen miles around Reading — if you're just outside it, ask.
Fixed-price service from £99, bookable online in a minute. Bigger jobs get a free survey.
